Why Hamilton Restaurants and Cafes Should Switch to VoIP: Your landline is costing you more than you think, and delivering less than you need.

What is VoIP?

Voice Over Internet Protocol (VoIP) is an internet-based calling setup. Instead of just using analog phones, you can also use apps on your smartphone or laptop as well as your analog phones to make and receive calls.

VoIP is often more affordable than other phone plans, and comes with many other benefits. VoIP is more flexible, you can use it in multiple locations (even remotely), and can add-on call forwarding, voice-to-email, and video calling as needed.

Can I get a better deal on my landline for my restaurant or cafe?

The short answer is yes, but not through your landline provider. VoIP runs your calls through your internet connection, instead of through your phone line. Where a traditional phone line brings monthly fees (that add up fast!), your VoIP will be more affordable for your business and come with more flexibility and benefits.

What VoIP features actually matter for a restaurant or cafe?

Voicemail to email is one of the most useful, especially for a busy kitchen where nobody has time to check a physical voicemail box. A message comes in, and it shows up in your inbox to listen to when there’s a moment.

Call forwarding is also a huge bonus for restaurants. You can set up holds, queues, and extensions for different areas of your business. Imagine having your VoIP automatically answer questions about reservations and hours, direct custom orders or inquiries to your website, and all while being able to take the calls from your office, dining area, or even from home.

Will call quality actually be good enough in a busy kitchen environment?

Yes, you can set up your VoIP to keep a strong connection in your kitchen. Joe Apps prioritizes voice traffic on your network so call quality stays clear even when the internet connection is also handling card payments, music streaming, and a busy point-of-sale system.

For restaurants and cafes that haven’t had their network properly configured, this often pairs with a quick network assessment to make sure the connection can reliably handle VoIP alongside everything else running in the space.

Why Joe Apps?

Joe Apps has worked with hundreds of local businesses who switched and didn’t look back. We handle the setup and configuration so the transition is seamless, and we’re available when questions come up after.

Get-A-Joe today. Call 1-866-563-2771.