Joe Apps Technology Support

Galactic Trust Level

đź”’ Security & Privacy Statement

Current Trust Level: Trust Level 1 – Advanced Security Controls

Last Audit: August 19, 2025

1. Privacy & Data Protection

  • We are committed to safeguarding all personal and business data in alignment with Canada’s PIPEDA and applicable client-specific regulations.
  • Data is collected solely for necessary operations and is retained only as long as needed. Your information is protected with industry-standard encryption, access controls, and regular audits.
  • We also respect international data protection frameworks and can accommodate GDPR, CCPA, or others when required.

2. Our Security Philosophy

  • We embrace a “zero trust” model: nothing is trusted by default—even inside our perimeter. Every access request is verified before permission is granted. trust.galacticadvisors.com+1
  • This extends across:
    • Patching: Rapid, consistent rollout of updates.
    • Backups: Secure, redundant backups to ensure business continuity.
    • Tool Deployment: Only trusted, vetted tools are used and monitored.
    • Identity & Access Management (IAM): Strict controls ensure only authorized access is permitted.

3. Third-Party Audits & Continuous Improvement

  • We engage third-party assessments at least every 90 days to verify our controls and maintain our Trust Level 1 certification.
  • These regular audits help us identify and address gaps proactively, ensuring your systems stay resilient.

4. Transparency in Incident Response

  • Should a security incident occur, we’ll inform affected clients promptly and clearly.
  • Our internal response includes containment, investigation, remediation, and lessons-learned reporting—focused on minimizing disruption and reinforcing defenses.

5. Vendor & Compliance Assurance

  • We rigorously vet all third-party services and tools to maintain our rigorous security posture.
  • Our practices align with globally recognized standards (e.g., NIST CSF, CIS Controls), and we support compliance programs like HIPAA, PCI-DSS, and SOC 2 where applicable.

6. Website & Communications Security

  • Our website and client portals use strong encryption (SSL/TLS), undergo regular vulnerability testing, and are subject to routine security monitoring to ensure safe and reliable access.

7. Our Promise to You

By showcasing our Trust Level 1 status, we offer more than technical assurance—we demonstrate our dedication to treating your business as our own. We stay vigilant, transparent, and continuously improving—just as you expect from a partner who values authenticity, community empowerment, and excellence.

🔍 Verify Our Security Posture

We believe in transparency and accountability. You can review our latest independent security assessment anytime by visiting our Galactic Advisors Trust Portal.

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