Joe Apps Technology Support

Recommended Technology Platform

Minimum Hardware Requirements for Windows 11 and 11 Pro Systems

  • Intel Core i5 or i7 10th generation or newer, or AMD Ryzen 5 or 7 3000 series or newer (CPU released within the past 5 years)
  • 16GB of RAM
  • Solid State Drive
  • Trusted Platform Module (TPM) Chip 2.0

Minimum Hardware Requirements for Mac/MacBooks

  • Apple Silicon (M1 or newer) (Intel-based Macs supported only if released within the past 5 years)
  • 16GB of RAM
  • Solid State Drive
  • MacOS 12 (Monterey) or higher

Minimum Hardware Requirements for Android Phones and Tablets

  • Model must be 3 years of age or newer
  • Can run Android 12 or higher
  • Can access/purchase apps via Google Play Store

Minimum Hardware Requirements for iOS Phones and Tablets

  • Model must be 3 years of age or newer
  • Can run iOS/iPadOS 17 or higher
  • Can access/purchase apps via App Store

Minimum Hardware Requirements for Servers

  • Enterprise-grade server hardware (Dell, HPE, Lenovo, or equivalent)
  • CPU released within the past 5 years

  • 32GB RAM minimum (64GB+ recommended for virtualization or database workloads)

  • Enterprise SSD or NVMe storage

  • RAID required where applicable

  • Vendor-supported BIOS and firmware

  • Redundant power supplies (recommended)

Supported Server Operating Systems

  • Windows Server 2019

  • Windows Server 2022

Approved Software List

  • Core Productivity & Platform

    • 7-Zip
    • Adobe Applications – Reader, Creative Cloud
    • FileZilla
    • Google Chrome, Mozilla Firefox, Microsoft Edge
    • Java Runtime Environment (when required by business applications)
    • Microsoft Software – Microsoft Office Suite, SQL, Hyper-V, Microsoft 365
    • PDF Creator
  • Security, Backup & Remote Access

    • DefensX
    • Duo Security
    • NinjaOne / NinjaRMM
    • NinjaOne Backup
    • SentinelOne
    • Splashtop (client-required remote access use cases)
    • ThreatLocker
    • WatchGuard VPN
  • Password Management

    • 1Password
    • Keeper
  • Accounting, Tax & Financial Applications

    • CCH Axcess
    • CCH iFirm
    • Intuit Suite – QuickBooks, ProFile
    • PCLaw
    • PowerBroker
    • Sage – Simply Accounting
    • SurePrep
    • TaxCycle
    • UltraMate
  • Manufacturing, ERP & Inventory

    • Andar
    • Fishbowl Inventory
    • ProShop ERP
    • Spire
  • Design, CAD/CAM & Construction

    • AutoCAD
    • Autodesk Connector
    • Bluebeam Revu
    • Chaos Enscape
    • Edgecam
    • eDrawings
    • Figma
    • Mastercam
    • SketchUp
    • SolidWorks
  • Lab & Printing Applications

    • BarTender
    • LabX
  • Virtualization

    • Microsoft Hyper-V
    • VirtualBox (when required for business use)
    • VMware (current supported versions)
  • Voice & Softphone Applications

    • 8×8
    • RingCentral
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